Toyota alleviates concerns of 5 million loyal customers

Over 5 million vehicles later, Toyota shows no signs of slowing down their new approach to customer service. In response to three vehicle recalls, 1.8 million fixes have been performed on vehicles with sticking accelerator pedals and another 3.1 million vehicles have had their loose or interfering floor mats repaired or replaced. A final 128,000 Prius and Lexus models have had their anti-lock brake system software updated as well. Toyota is taking their approach further than just making the repairs; they are completely rethinking their customer service commitment. The “Toyota Way” is the customer-first perspective they encourage all employees to take when responding to customer frustration. … Continue Reading

True Marksmanship: Fred’s Take on the Month at Classic Toyota

Hello everyone! It’s Fred Marks again, General Manager of Classic Toyota, continuing my monthly feature on our Toyota blog. This month I’d like to celebrate Toyota’s immense success in this year’s Motorist Choice Awards. Toyota hauled in ten of thirty available awards, dominating categories like best “city car” and most “eco-friendly” vehicle. It’s great to see Toyota continually ranking well in surveys like this one. Let’s take a more detailed look, shall we? … Continue Reading

Inside Look at the 2011 Toyota Highlander

The Toyota Highlander is one nice vehicle. It offers plenty of passenger and cargo space and other features that drivers of the crossover family love.  Now, for the 2011 car year, the Highlander and Highlander Hybrid are getting some makeovers.  These tweaks should help make them even more popular choices at Classic Toyota, your Toyota dealership for Round Lake used cars. … Continue Reading

Just another reason the Toyota Sienna could be the right minivan for you

My wife and I are about to have our fourth kid, and the past few years we have gotten by with our four-door sedan.  Meanwhile, I have also been able to keep my little red sports car.  With our new kid on the way and our sedan approaching a hundred thousand miles, we decided it was time to find a vehicle that is more family friendly, and liked the look of the Toyota Sienna.

Since we are in the market for a used minivan, I browsed the Internet to see what I could find in our area. We live in Round Lake, and many of the Round Lake used car dealers in town do not offer a great selection.  On a recent trip up north, we also checked out the used cars in Kenosha, but many of the Toyota dealerships in that area seemed to be priced a lot higher.  I was a little discouraged and did some more research online.  I was surprised to discover that minivans vary greatly in price at a range similar to most luxury vehicles.  The price tags I saw made me worried about our finances and the future of my little red sports car, until I found a great looking Toyota Sienna online at Classic Toyota in Waukegan.

… Continue Reading

True Marksmanship: Fred’s Take on the Month at Classic Toyota

Hello everyone! It’s Fred Marks again, General Manager of Classic Toyota, continuing my monthly feature on our Toyota blog. This month I’d like to take a look at Toyota expert’s explanations for a number of common occurrences in our cars. The current state of car technology can lead to several common occurrences which can all be explained. Hopefully, once you know the reasons for your car’s behavior, you’ll have a more comfortable driving experience. … Continue Reading